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Report Street Light Outage

We appreciate your assistance in making New London a safe place for pedestrians, traffic and the community.

If you see a city street light out, please submit the form below. New London Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.


*Primary phone
Secondary phone


Location of problem

*Exact or closest address and/or street name

Directional location of pole (east, west, north, south side of street)

Pole number (if applicable)

*What type of problem are you reporting?

 Single light out  Open, broken or missing light fixture
 Multiple lights out  Damaged pole
 Light cycling on and off  Exposed wires
 Light flickering  Lights blocked by trees
 Light on during daylight hours  Other
 Broken glass

Any other specific information

*Required fields: this information is required because the utility may need to contact you to confirm all or part of this report.